The Omnio team answers every message — typically within one business day.
On the log-in screen, enter your email and tap Forgot password? — a reset link arrives by email within a minute or two. The link opens a screen where you set a new password, and you can sign right back in. If nothing arrives, check spam, or contact us above and we'll sort it out.
Double-check the email you applied with. If your application is still under review, your account works as soon as verification completes — we'll notify you. Still stuck? Email or text us and include the email address on the account.
When a customer books on Omnio, offers that match your services, areas, and capacity show up in the app — and as texts, if text alerts are on in Account → Job alerts.
You can handle most work without opening the app. Reply to an offer text with YES to accept or NO to pass. For quoted projects, send your bid like BID 5 60 (job number, then your price). Reply HELP for the format reminders anytime; standard rates apply and STOP opts you out of texts.
Upload your license and insurance in Account → Credentials. Omnio reviews them, your profile shows as a verified pro, and we track renewals for you. If a document is rejected or expiring, you'll see it in the app and hear from us.
Customers pay through the Omnio platform for the real-world services you perform. Your payouts go straight to your bank through Stripe — set up or update your payout account in Account → Payouts.
The Starter membership is free. Optional paid memberships adjust your commission rate and are billed through Stripe's secure checkout, which opens in your web browser. You can switch plans — including back to Starter — anytime in Account → Membership, and manage your payment details through the same checkout flow. Questions about a charge? Contact us above.
You can change your password, notification settings, services, areas, and availability in Account. To permanently delete your account and data, use Account → Login & security → Delete my account in the app, or follow the steps at omnioprovider.com/delete-account.html.
Terms of Service · Privacy Policy · Account deletion
Homeowner looking for help with the Omnio customer app? Visit omnio.services.